| Please
check these most common problems you may have when working with
Microsoft FrontPage extension on your website:
- Problem: Your
domain name has not been transferred to our server. FrontPage
extension won't work if you are using a temporally url address
like http://ip_address/~your_username/
Solution: Wait until your
domain name has been transferred or activated and you could
access your website via http://wwww.your-domain.com.
- Problem: Could
not find FrontPage Server or FrontPage Extension has not
been installed on server.
Solutions: Make
sure you are using www.your-domain.com only as your web server
name in FrontPage, you should not use http://your-domain.com
or http://www.your-domain.com, check the status or reinstall
your FrontPage extension in MySite
Control Center.
While we do support the FrontPage extensions
on our site, we regret we are unable to offer assistance for questions
related to the operation of the FrontPage program itself.
If your question is related to our hosting service, an example of this
would be if the FrontPage extensions in your account became corrupted,
please do contact us if
the question is not answered in this page, otherwise please consider visiting
the following sites and/or contacting the Microsoft Technical Support at
the numbers listed in your FrontPage manual.
I want to use FrontPage
How do I set it up for my account?
If you did not request FrontPage Server Extensions
when your account was setup, they are not installed. Please contact ZWNET
Support to setup FrontPage support.
I am editing the files
on my computer and then uploading them through FTP. What am I doing
wrong? How could I logon to my FrontPage web?
A site created with FrontPage should
NOT be uploaded through FTP or some of the features will not
work.
Please be aware that FrontPage maintains index and configuration files
on the remote site. If you add web pages to the site with plain FTP,
the changes will not be recorded, and FrontPage may begin to function
abnormally thereafter. It is recommended that you use only FrontPage
to modify a FrontPage site.
Here
is the correct way to do it:
- Connect to the Internet
- Start FrontPage (Explorer). The getting started window will
pop up.
- Select <Open FrontPage Web>
- Click <More Webs...>
- Type the name of your domain in the box
entitled "Select a Web
server or disk location", for instance www.your-domain.com
(Please make sure DO NOT put http:// before your domain name!!)
- Click <List Webs>, select the <Root Web> or
the web you wish to edit.
- Then input the username and password for your account.
- You can now start creating your site by using the example webs
or by creating new pages yourself.
Note: If you follow the above process,
the <Publish FrontPage
Web...> option is not required. The site is saved and updated
automatically on the Web Server when changes are made.
There are a bunch of weird files and directories in my account.
Can I delete them?
If you log in to your site with plain FTP and find some directories
(for example, _vti* ) and files (for example, .htaccess ) that
you did not upload, do not delete them. They belong there, and
you will damage the FrontPage extensions if you remove them.
My
FrontPage Web Site is generating error messages and cannot find
certain pages. How do I fix this?
- Open your FrontPage Web as described here
- In FrontPage, click on the Tools Menu and select <Recalculate
Hyperlinks>
I
already have the files for my site in a directory on my hard
disk. How do I upload them? With an FTP program? If you are using a FrontPage Web, you should NOT have to use
an FTP program at all. To upload files from your hard disk, open
your web as described at here , then go
to File, <Import...> from the pull-down menu in FrontPage
(Explorer). Click on the <Add File> button to add files
from your hard disk.
How do I publish my FrontPage Web Site
to my ZWNET account?
You only have to publish your FrontPage Web if you are creating
the site off-line using the personal web server. If you are creating/editing
your site while connected to the Internet, click here .
If you are have created your Web Site off-line, follow these
steps to publish it on your Web Server:
1.Open your local FrontPage web in FrontPage
Explorer.
2.In FrontPage Explorer, click on the
File menu and select <Publish
FrontPage Web...>.
3. Check the <Publish changed pages only> box
if you are republishing a FrontPage web. This will only send
pages that have been edited since the last time you published
the FrontPage Web.
4. Check the <Include child webs> button
to publish all child webs within the Root Web Site. This option
only appears if you are publishing a <Root Web>.
5. For the <Publish FrontPage Web to:> field
either select the destination Web Server from the list or click
on <More
Webs...>.
6. If you clicked <More Webs...>, type
in location of the Web Server in the field entitled <Please
specify the location to which you want to publish your FrontPage
web:> (for example,
www.your-domain.com/ ). Make sure you do not type http:// before
your 
7. Click OK, and wait for FrontPage to upload
the new Web Site to the Web Server.
8. Open up your browser (Netscape Navigator,
Microsoft Internet Explorer, etc.) and view your new FrontPage
Web Site.
How do I add a FrontPage Hit Counter to a Web Page?
- Open your FrontPage Web as described here
- Click on the <Folders> icon in the View Menu (left
vertical menu)
- Double-click on the file you want to add the FrontPage counter
to.
- Wait for the Page to load up under the FrontPage Editor.
- Click on the Insert Menu, select <Active Elements> and
click on <Hit Counter...>
- Customize your Hit Counter Properties and click OK.
Note: It is normal to see the words [Hit
Counter] displayed in the FrontPage Editor.
- On the File menu click <Save>
- Load the web page in your favorite browser (Netscape Navigator,
Microsoft Internet Explorer, etc.) to display the hit counter.
I am trying to preview my page in FrontPage
and instead of a Hit Counter I see the words [Hit Counter]. What
is wrong?
The counter and other "WebBots" will
only start working when your Web Site is on the Web Server.
You can then see them by viewing your FrontPage Web Site (eg,
your-domain.com) with a browser (Netscape Navigator, Microsoft
Internet Explorer, etc.)
If it still doesn't display, Recalculate
Hyperlinks
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